01General Provisions
The user of the LIRA service (the “User”) freely, of their own will and in their own interest gives Dialogue Solutions LLC (TIN 7813692865; the “Operator”) consent to the processing of biometric personal data under the terms set out in this document (Article 11 of Federal Law No. 152-FZ of 27 July 2006 “On Personal Data”).
02What Data Is Processed
The processing covers the characteristics of the User's voice (voice profile, “voice print”) extracted from audio recordings of the User's work conversations processed in the Service.
03Purposes of Processing
- conversation attribution — identifying the User's speech in consultation recordings;
- assessing the quality of consultations and generating recommendations based on them.
04Processing Conditions
Biometric data is processed and stored on servers located in the Russian Federation.
The voice profile is created and used only while the User's consent is active. Without an active consent the User's biometric data is not processed.
05Term and Withdrawal of Consent
The consent remains in force until the User's account is deleted or until the consent is withdrawn by the User.
The consent may be withdrawn at any time by sending a request to the Operator's email dialogue.solutions@yandex.ru. Upon withdrawal the User's voice profile is deleted and voice recognition for the User is disabled.