LIRAreviews 100% of consultationshelps the team improve conversion
LIRA automatically records consultations, evaluates them against your methodology and shows employees how to improve their next conversation.
Manual quality control can't keep up with your clinic
You attract patients but cannot see why they decide not to buy.
100% of consultations instead of a 5–10% sample
The other 90% are a blind spot where staff make mistakes and money slips away.
Consistent assessment criteria for the whole team
One reviewer and their mood. Today it's "good", tomorrow "bad" for the same words.
Recommendations are ready 5 minutes after the conversation
By the time the conversation is reviewed, the patient has already left untreated. Too late to save the deal.
How much you're losing right now
Every unaccepted treatment plan represents potential revenue
Model assumptions: 30 days per month, ₽150,000 average check, 30% conversion.
Potential additional revenue
- Consultations in this period
300300 - Patients in this period
9090
Doctor
Conversion grows from 30% to 36%
- Estimated additional patients
1818
Curator
Average check grows by 8%
The cost of manual quality control
- Time spent listening
15 h15 h - Cost of that time
17,857 ₽17,857 ₽ - Share of the manager’s working time
8.9%8.9%
Calculation method
- Volume: consultations per day × 30 days. A 30% conversion rate gives the estimated number of patients.
- Doctor: consultations × (36% − 30%) × ₽150,000 average check. Conversion increases by 6 percentage points, or 20% relative to the starting rate.
- Curator: patients at the starting 30% conversion rate × ₽150,000 average check × 8% check increase.
- Manual review: 5% of consultations × 1 hour. The manager’s hourly cost is ₽200,000 / 168 working hours. Time share is listening hours / 168.
- Annual amounts, counts and hours are monthly values multiplied by 12. Rates and the share of working time stay the same. Intermediate values are not rounded.
This calculation estimates potential impact under the stated assumptions. Actual results depend on your clinic. We will refine the figures at the demo.
From consultation to practiced skills in one cycle
Every consultation provides material for targeted feedback and employee practice.
A microphone in the room records consultations automatically. Staff do not need to switch on a recorder, wear a lapel mic or change their usual workflow.
LIRA evaluates the conversation using 20+ metrics and your methodology. Within 5 minutes, the manager sees consistent results across the whole team.
Employees receive a breakdown with timecodes and specific wording for their next contact with the patient.
Employees practice difficult scenarios by voice, making mistakes in the simulator rather than with real patients who cost money to acquire.
Three situations where LIRA protects your clinic’s revenue
Practice difficult conversations without risking a real patient
Fewer lost treatment plans during training
Reduce manual reviews and give managers their time back
Freed time can go toward managing the team and growing the clinic
Help new hires reach working proficiency faster
The clinic avoids losing revenue during an employee’s first weeks
LIRA finds mistakes and helps employees correct them
| Parameter | LIRA | Manual QC | Speech analytics |
|---|---|---|---|
| Need a separate team | No | Takes manager time | Needs an analyst to set up |
| How many consultations it hears | 100% | 5–10%, selectively | 85% |
| Assessment | Single AI standard, objective | Depends on the person and their mood | Template checklists |
| Simulator (practice on an AI patient) | Yes | No | No |
| LMS (training) | Yes | No | No |
| Personal recommendations | Yes | No | No |
| What the employee gets | Continuous sales training | A general review once a week | A report with no recommendations |
| New-hire ramp-up speed | 2 weeks | 12 weeks | 8 weeks |
| Impact on revenue | Direct | Weak | Indirect |
* Lapel mics and wearable recorders have to be switched on, charged and not forgotten — the human factor means some consultations never get recorded. LIRA places a mic in the room and hears every consultation without any staff involvement.
From a recorded conversation to specific recommendations and skills practice.
MIA.RF: how controlling 100% of consultations raised conversion and cut the busywork
Before: the manager manually reviewed only some consultations.After: LIRA records and evaluates every conversation, and employees receive personal recommendations.
Every LIRA tool is included in every plan
You get the full consultation workflow. The final price depends only on the number of users and the subscription term.
FAQ
Recordings are stored in a secure environment with role-based access. We operate within 152-FZ; patient consent is handled the same way as for a regular medical record.
We place our microphone in the room; it records in the background and needs no action from staff. No "start recording" buttons or lapel mics — doctors and curators work as usual.
Yes. We connect to your CRM to link a consultation to a specific patient and audio recording. We support popular medical systems.
LIRA usually starts working within 1–5 days. Connecting a microphone takes about 5 minutes per room, and configuring the assessment methodology takes up to 3 days.
LIRA is flexible. There are ready-made methodology templates and the option to define your own scoring and analysis rules. Our manager will help you figure it out — it's easy.
Find out how to raise conversion and average check with LIRA
We will show how LIRA evaluates conversations and estimate the potential impact using your clinic’s data.
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